It is not possible for Cyberware to anticipate every condition and situation to which the product will be exposed. The following warnings and cautions represent typical situations that require special attention. Knowledge and experience with your specific environment must be also taken into consideration in order to help assure safety for personnel and equipment. The operator should observe normal precautions for operating computer equipment.

Please read and understand this section before operating the scanner!

Basic Safety

These basic safety points are important to remember when working with a Cyberware scanner.

[Electrical Warning] The DigiSize system contains no user-serviceable components; contact a Cyberware factory-authorized service representative for assistance. To avoid electrical shock, do not remove covers. As with any electrical equipment, always observe care when operating this system. If the system does not function properly, please follow the instructions in the Troubleshooting Section to aid problem solving.
[Moisture Warning] To prevent fire or shock hazard, do not expose the system to moisture or rain. If moisture gets into the system, disconnect the power cord, then allow the entire system to dry thoroughly before reconnecting the power cord.
[Temperature Warning] Do not expose the system to extremely high temperatures as damage may result.
[Sudden Temp Change Warning] Avoid sudden changes in temperature as condensation can form on the internal parts of the system.
[Fragile Warning] Handle the system gently. Do not expose it to rough movements or vibrations as damage may result.

The Laser

A laser is used to produce a thin line of light, which highlights a single profile of the object being scanned. The The laser power is very low, similar to a bar code scanner. It is rated Class I, the Food & Drug Administration's lowest level, which indicates that there are no known hazards when exposed to the laser light. For added safety, the laser will always shut itself off after 30 seconds.

No maintenance of the laser is necessary, and any dismantling of the digitizer head assembly could result in hazardous radiation exposure. If the scanhead is not functioning properly please contact Cyberware Support.

Laser Timeout

For safety, the laser always turns off after 30 seconds, even if the motion stops and or if the system is still in the process of scanning an image. This becomes particularly important when setting up for a scan. The software will allow the user to setup for a scan that will take longer than 30 seconds to complete. When this condition occurs, the scanner will execute the scan, but the laser will turn off after the prescribed 30 seconds. The motion platform will continue through the scan process even though no data is being captured.

To determine if a particular set of scan setup parameters will violate the 30-second timeout, consult the following formula:

((Arc or Width) / Pitch) < 899

For example, if you would like to acquire a scan with an arc of 360 and a pitch setting of 0.5, the formula would look like this:

((360) / 0.5) = 720

Since 720 is less than 899, the scan will complete normally.

The use of optical instruments with this product, or disassembly of the digitizer head, will increase chance of eye hazard.

Here are some guidelines for safest operation of the laser.

Motion of the Platform

Be aware of the scope of motion for the platform, leaving adequate clearance for the equipment throughout a scanning session. Additionally, keep foreign objects away from the path of moving parts.

For more information on the footprint of each scanner, please consult the motion platform guide:

Motion Platform Weight Limits

Each motion platform has a threshold for weight that can reduce scan accuracy and/or cause a safety concern. At no time should the weight on the platform be greater than that listed in the chart below:

PlatformMaximum Weight
Head & Face Scanner (Model PX)Refer to the specifications for the Subject Chair
Head & Face Scanner (Model PS)135 Kg (300 lbs)
Whole Body Color Scanner (Model WB4)135 Kg (300 lbs)
Whole Body Scanner (Model WBX)135 Kg (300 lbs)

Voltages Inside Cabinet

Do not remove the cover on the digitizer head, as there are no user-serviceable parts. If you remove the cover, you could expose potentially hazardous voltages and a more powerful laser light. If the scanner is not working properly and the problem is not covered in the troubleshooting checklist on the Cyberware Support web site, contact Cyberware Support for service.